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  • All sales are final. I do not accept refunds or returns.
  • Buyers are responsible for the customs fee upon arrival of their package if applicable(only applicable for international orders). Please be aware before placing an order.
  • Please contact me through e-mail if you need to change your address before it ships. Follow-ups will be sent through e-mail when the plush are ready to ship.
  • Once the package is shipped, I have no control of the condition of the package. I will do my best to package your items as securely as possible. Additionally, I will not be able to contact your local post office for you.
  • Compensation will be given for heavily damaged packages and faulty items only when provided photos as proof and buyer pay for the shipping fee.
  • Please contact me, preferably through e-mail or social media, if you have any questions or concern, I will do my best to assist you!